Communications Officer-SSA8 - World Food Programme (WFP)


WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability. 



The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


Education: Advanced University degree in Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, or First University degree with additional 2 years of related work experience and/or training/courses.

  • At least three years or more of postgraduate professional experience in communications and/or donor relations/reporting, with a background and interest in international humanitarian development.
  • Experience of managing and building capacity of staff with related areas of expertise. Ability to lead, coach and motivate junior and/or less experienced staff members

Knowledge & Skills:

  1. General knowledge of information management best practices, techniques and processes with some understanding of the basic theoretical background.
  2. Strong written and oral communication skills, including substantive analysis and report writing skills.
  3. Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.

Language: Fluency in English in both oral and written communications. Fluency in Portuguese desired.


These jobs are found in Country Offices (COs), and report to the Deputy Country Director or the designate. Job holders are required to carry out well-defined activities and straight forward analytical work. They are likely to be working closely with a more experienced professional staff member receiving guidance and regular feedback on work performed. 


The role will support senior management in communicating, reporting, and external relations related to WFP activities.  The staff member will perform duties related to Operational Information Management (OIM) and Performance Reporting (PR), including: contributing to the presentation of a standard and consistent operating picture of WFP operations; supporting effective management of relationships and collaboration with external partners and donors; and ensuring a flow of relevant information between WFP and partners that facilitates timely decision-making at all levels.  

KEY ACCOUNTABILITIES (not all-inclusive)

  • Develop, maintain and update an appropriate strategy and work plan for assigned area, which implements relevant corporate and Country Office-spesific strategies in order to maintain and enhance the visibility and reputation of WFP, and support fundraising activities.
  • Provide day-to-day maintenance and influencer engagement for CO Facebook page
  • Produce quality communications products, ie, video, photo, text stories, press releases, etc., and disseminate them through appropriate communication channels, ie.,, global/regional social media, media outlets
  • Prepare and provide regular information to educate new and potential partners on the WFP Country Strategic Plan (CSP), including development and distribution of communication materials and advocacy briefs for CD/DCD. 
  • Support the development and quality assurance of funding proposals, and contribute to establishing new partnerships, to enhance WFP’s programme implementation and reputation in the areas of nutrition, school feeding, VAM, emergency response, food security and agriculture. 
  • Maintain effective relationships with donors, UN Agencies, NGOs, host government and other partners, in order to keep them informed on important, strategic operational WFP issues. 
  • Support the building and maintenance of effective relationships with the line ministries of the host government, donors, UN agencies, NGOs, and other partners, attending meetings where required. 
  • Perform any other related duties as required.



  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
  • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
  •  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
  •  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


  • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
  •  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
  •  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
  •  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
  •  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
  •  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
  •  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
  •  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
  •  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
  •  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.


Deadline for submission application is 25 Feb 2022


 All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

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