Vaga Servisu - Human Resources Assistant - CRS Timor-Leste

Job Title: Human Resources Assistant	Reports to:  Country Manager
Department:  Human Resources	Salary Grade: 5

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS Timor-Leste currently has a diverse portfolio of projects, including agriculture livelihoods (nutrition-sensitive agriculture, climate-smart agriculture, technical assistance for enhanced productivity), peacebuilding, saving and internal lending communities (SILC), disaster risk reduction (DRR), humanitarian response, and water security. Donors include United States Agency of International Development (USAID), USAID/Bureau of Humanitarian Assistance (BHA), Australian Dept. of Foreign Affairs and Trade (DFAT), Margaret A. Cargill Foundation, Australian Dept. of Foreign Affairs and Trade (DFAT), UN Women, and Latter-Day Saints.

Job Summary:

You will provide comprehensive and timely information, clerical, and administrative assistance to meet specific HR service needs that support high-quality programs serving the poor and vulnerable. You will deliver quality support in your role, applying clearly defined HR processes, procedures, and service standards.

This position will be based in Dili, Timor-Leste.

Roles and Responsibilities:

• Provide administrative and clerical support to HR transactions and processes. Prepare, type, photocopy, and scan employment-related documentation, such as employment contracts, termination letters, salary technical adjustments letters, materials for staff learning and development events, etc.
• Provide responsive and high-quality service to employees with requests on personnel administration and clerical issues.
• Provide support to recruitment process: collecting CVs, greeting candidates, setting up tests and interviews, bridger check, etc.
• Compile documentation and data, perform data entry and data verification on personnel administration transactions (e.g., leave balances, staff attendance, etc.).
• Support maintenance of personnel files, compiling and updating employee records (hard and soft copies)
• Contribute to coordinating logistical arrangements for staff events, such as staff retreats, staff learning and development events (workshops, trainings), orientations, welcome/farewell parties.
• Ensure the three offices teambuilding activities are conducted regularly.
• Lease with MSS on any issues regarding with staff’s social security.
• Remind staffs to submit their weekly TC on time.

Basic Qualifications

• High School Diploma required. Professional diploma/certificate or courses in Administration or Human Resources Management a plus.
• Minimum of two years’ work experience in an administrative and/or human resources assistant role with some familiarity of human resources practices. Experience with an international organization a plus.
• Experience using MS Windows and MS Office packages, in particular Excel and Word. Hands-on experience with data entry into online databases and forms.

Required Languages –English and local language: Makasae, Kemak, bunak, Mambae and Tetum.

Travel - include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to 80%.

Knowledge, Skills, and Abilities

• Excellent organizational skills with great attention to detail
• Able to maintain confidential information.
• Strong customer service ethic and abilities
• Self-motivated to perform routine tasks independently and meet deadlines.
• Good verbal and written communication skills

Key Working Relationships:

Supervisory: None

Internal: All Staffs

External: Implementing Partners, Sepfope and INSS.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities (if none, state none)

Key Working Relationships:

Internal

External

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer

 

HOW TO APPLY

Suitable qualified female candidates are especially encouraged to apply.

Sent a cover letter, current CV and professional references by email to CRS Timor-Leste HR at recruitmenthrtl@crs.org

or

Delivery by hand at CRS Dili Office at Rua Dom Boaventura Nu.12, Vera Cruz, Motael, Dili or

CRS Baucau Office at Avenida David Alex ’’Daitula’’. Buibau, Baucau

Deadline: August 29th, 2023, at 5pm the latest.