With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Job Description:
The P&C Manager is responsible for leading the people and culture department within World Vision Timor-Leste (WVTL). The P&C Manager ensures the P&C work plans and policies align with WVTL’s country strategy, the SAPO regional strategy and the Global Centre strategy. This position will ensure WVTL has a supportive environment for staff and has the culture to improve child well-being in Timor-Leste. The P&C Manager is a member of Senior Management Team (SMT) and therefore works with other SMT members to execute organizational strategies, goals and priorities with World Vision’s mission, vision and values. The P&C Manager ensures consistent practice of an organizational culture as defined by partnership’s core values and World Vision Timor-Leste’s unique cultural traits.
The P&C Manager will also provide leadership in all aspects of the P&C function. This includes organisational development, employee and consultant relations, recruiting, compensation, benefits, performance management, training, and policy development on a range of HR related topics.
Major responsibilities
Organizational Development and Strategic Initiatives
- Develop TL P&C Business plan in support of and in alignment with Partnership P&C Strategy & NO strategy and priorities
- Contribute to organization wide communication and change management processes to support implementation of NO P & C Business Plan.
- Assist National Director in creating an effective organizational structure that will support the overall program strategies of WVTL
Talent & Performance Management
- Established integrated system such as recruitment & selection, performance management, compensation benefit, staff development that will support career development culture
- Career & Leadership development framework established
- Succession planning and talent pool management mapped out
- Individual learning plans are established for talent pool
- Organisational-wide capacity building plan established
- Establish internship / young professional programme
Ensure WVTL aligns with WVI P&C policies and equips staff to follow them
- Updated, contextualized and accessible P&C policies are established
- Responsive orientation program for new staff
- Ensure critical compliance trainings are completed by all staff, such as conflict of interest.
- Increase staff awareness of key policies and procedures
- Limited risk audit rating
- Manage significant issues, critical matters, challenges, and opportunities relating to day-to-day operation and function of P&C
- Technical leadership, support and guidance in the area of P&C are provided and aligned with the standards, policies and guidelines
Compensation & Benefits Management
- Ensure that all jobs are graded in accordance with the Hay job grading system
- Facilitate salary survey process with other development partners
- In collaboration with Asia Pacific (AP) P&C Business Partner review and update salary structure to ensure external equity and competitive compensation and benefit for retention of staff
- Establish reward and recognition system that will promote higher performance.
- Ensure that compensation & benefits comply with minimum WV partnership standards and local labour law.
- Develop monthly payroll for finance and ND to approve
- Ensure income tax is paid.
- Manage critical compensation and benefits programmes, like medical benefits, severance pay.
Employee Relations
- Facilitate staff grievances and disciplinary action process in collaboration with line managers when appropriate.
- Liaise with Regional P&C and local legal counsel on matters pertaining to any employee-employer relationship that will have legal ramifications to WVI.
- Provide counsel to employees on issues pertaining to employee relations.
- Support investigations as required including safeguarding level 2 and 3 events.
- Conduct exit interview debriefings.
- Liaise with the lawyer for court litigations with staff.
- Ensure confidentiality is maintained at all times.
- Travel to field programmes at least every 2 months to listen to staff concerns and explain any policy changes
Champion supportive culture within WVTL
- Support the organisation to hold fast to mission, vision, and values
- Organise team building and well-being events
- Ensure organisational psychological safety is promoted
- Support WVTL’s unique faith-based approach, including organising staff annual events, such as Day of Prayer
- Coordinate staff care and resilience across the organisation
Lead P&C team
- Lead P&C team and ensure team members are clear on their roles and responsibilities
- Undertake weekly team meetings and monthly catch-ups with team members.
Required Professional Experience
- At least 5 years’ experience in Organizational Development and HR development or managing teams, in complex, international organization preferably in NGO context.
- Graduate degree qualification and/or professional qualification in Organizational Development, Psychology, Development Studies, Leadership, HRD, or related field.
- Language competency in English and Tetun.
- The position requires the ability to travel domestically and internationally up to 10% of the time.
Preferred Qualifications
- Leadership experience in Timor-Leste
- Developed people into leadership and management role
- Proven experience as team player
- A thorough understanding of all areas of HR management and staff development, and how this is contextualized in Timor-Leste
- Understanding the vision, mission and core values of World Vision
- Understand the Humanitarian Industry
HOW TO APPLY
Candidates fulfilling the criteria mentioned above may submit their updated Cover letter & Curriculum Vitae (CV) by 19 June 2024 through Workday.
Women are strongly encouraged to apply. Only shortlisted candidates will be contacted.
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