Vaga Servisu - Communication Officer - World Vision Timor-Leste

We are hiring

Communication Officer

APPLY NOW

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

Social Media Management:

Social Media Content Creation & Management

• Develop, schedule, and publish engaging content (text, images, videos, infographics) across social media platforms.
• Monitor, respond, and engage with audiences to foster a strong online community.
• Stay updated on social media trends and best practices to optimize content strategy.
• Ensure all content aligns with WVTL’s branding and donor guidelines.

Social Media Strategy & Growth

• Implement strategies to grow WVTL’s social media following and increase engagement.
• Monitor key performance metrics and provide data-driven insights for improvement.
• Collaborate with teams to align social media efforts with organizational goals and campaigns.

Digital Campaigns & Event Promotion

• Support digital campaigns, advocacy efforts, and fundraising initiatives.
• Provide live coverage for events, workshops, and field activities.
• Coordinate with internal teams to promote key messages and success stories.

Reporting & Analytics

• Track and analyze social media performance using analytics tools.
• Prepare monthly reports with insights and recommendations for improvement.
• Identify opportunities for engagement and content optimization.

Internal Communication support

• Support organization-wide communication and visibility efforts, ensuring brand and donor alignment.
• Document WVTL’s activities and impact stories through photos and videos for various audiences.
• Produce high-quality multimedia content to engage diverse stakeholders.
• Stay updated on digital trends to enhance storytelling and engagement strategies.
• Assist with media and donor visits while training field staff in content creation.
• Ensure all content meets safeguarding standards and maintains brand consistency.

Other Responsibilities

• Participate in designing communication plans and initiatives, and support staff training and capacity-building in communications.
• Assist in planning and coordinating public events and liaise with external service providers and media/press as needed.

Emergency Response Communications 

• Capture high-quality and compelling communications contents during emergencies.
• Provide communications support to the Emergency Response teams and leadership.

Required Professional Experience

• At least 2 years of relevant professional experience in digital content creation, graphic design, communications and visibility.

Required Education, training, license, registration, and certification

• Bachelor’s degree in communications, Marketing, Journalism, Digital Media, or related field.

Preferred Knowledge and Qualifications

Experience

• Bachelor’s degree in communications, Marketing, Journalism, Digital Media, or related field.
• Minimum of 2 years of experience in digital content creation, internal communications, or media engagement.
• Proven experience managing social media platforms and creating digital content
• Knowledge of SEO, CMS (WordPress or similar), and social media analytics.
• Experience in content writing, photography, and video editing preferred.
• Experience in media relations, event coordination, and working with NGOs or donor-funded projects is a plus.
• Previous experience in the humanitarian sector is an advantage.

Skills

• Excellent written and verbal communication skills in Tetum and working knowledge of English.
• Proficiency in graphic design tools (e.g. Canva, Adobe Creative Suite) and content management systems (e.g., WordPress).
• Strong photography, videography, and graphic/photo editing skills.
• Knowledge of SEO, CMS (WordPress or similar), and social media analytics.
• Creative thinking, problem-solving, and attention to detail.
• Ability to work under pressure, meet tight deadlines, and achieve results in a multicultural context.
• Strong collaborative, planning, and organizational skills.

The application will be closed on 14 April 2025- 5pm (Timor-Leste Time)

World Vision Timor-Leste applies the safeguarding of children and vulnerable adults and has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with WV Timor-Leste’s work. World Vision Timor-Leste is committed to diversity and inclusion within its workforce, and encourage candidates of diverse background, women and different-abled, to apply.