Vaga Servisu - Senior Information Technology Officer - CARE in Timor-Leste

JOB ADVERTISEMENT

Senior IT Officer

Position title	Senior Information Technology Officer
Location	Dili, Timor-Leste
Reports to	HR Manager
Grade	5
Position type	Fixed - Term
Start date/timeframe	15 September 2025
Application deadline	1 September 2025
Application process	Send CV and application letter via email to hr.tls@careint.org OR HR unit at CARE office at Bairo Pite, Dili.

1. The role

The Senior IT Officer ensures the effective and secure operation of IT systems across CARE Timor-Leste’s country and field offices. This role is responsible for managing local infrastructure, hardware and software, cybersecurity controls, digital communications platforms, and responsive user support to enhance operational efficiency.

 A key aspect of this role is close collaboration with CARE Australia’s central IT team, as well as peer IT staff in other member offices including Vanuatu and Papua New Guinea. The role supports alignment with shared technology standards, consistent support practices, and coordinated cybersecurity incident response.

For more information about this position, visit this link: CARE Job Description - Senior IT Officer .pdf

 

2. Selection criteria

Essential

• Bachelor’s degree in information technology, Computer Science, or related discipline.
• Minimum 5 years’ IT management preferably experience working in international organizations, NGOs, or multicultural environments
• Expertise in:
• Windows Server environments, virtualization, and network architecture
• Microsoft 365, SharePoint, and cloud platforms (Azure/Google)
• Cybersecurity frameworks (NIST CSF, Essential 8) and threat management
• Fluency in Tetun and English (written/spoken).
• Proven ability to troubleshoot complex technical issues independently.
• Willingness to undertake frequent field travel.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical staff.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with cybersecurity, data protection regulations (e.g., GDPR) and ethical IT practices.
• Commitment to the mission and values of the organization.
• High level of integrity and professionalism.
• Proactive and solution-oriented mindset.
• Adaptable and resilient in challenging environments.
• Culturally sensitive and respectful of diversity.   

Desirable

• Certifications: CompTIA Network+, Microsoft Certified Solutions Expert (MCSE), or equivalent.
• Experience in multi-site facility management.
• Experience working with international stakeholders.

 

3. How to apply

Interested applicants should send a CV (no longer than four pages) and cover letter via email to hr.tls@careint.org OR to Human Resource unit at CARE office at Bairo Pite, Dili.

 

Note

CARE in Timor-Leste has zero-tolerance for sexual harassment, sexual exploitation, and sexual abuse, as well as all forms of harm to children.

CARE participates in the global Inter-Agency Misconduct Disclosure Scheme (MDS). In line with this Scheme, CARE in Timor-Leste will seek a “Statement of Conduct” from all past employers that candidates have been employed by over the last 5 years, specifically related to incidents or investigations into allegations of sexual harassment, sexual exploitation or sexual abuse during their employment. CARE is also committed to disclosing knowledge of sexual misconduct to other agencies where requested.

CARE is an equal opportunity employer committed to a diverse workplace. Women and People with Disability are strongly encouraged to apply. In return for your commitment, you will benefit from ongoing professional development fostered within an innovative and forward-thinking environment, plus a comprehensive benefits package.

Only successful candidates will be contacted for the interview.