National Consultant - Business/System Analyst for Unique ID - UNICEF

National Consultant

Business/System Analyst for Unique ID

CLOSING DATE: Extended to 29 October 2021

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

How can you make a difference?

The assignment aims to advance the implementation of the Unique ID Initiative in Timor-Leste, through technical assistance to the Ministry of Social Solidarity and Inclusion (MSSI) to help the Ministry prepare its systems for interoperability with Unique ID.

The business/system analyst will support the MSSI to prepare for the implementation of the Government-wide Unique ID Initiative. She/he will work closely with the Unique ID Secretariat to identify requirements specifications within MSSI, writing business, legal and functional requirements for a Unique ID system that reflect the needs of MSSI, and requirement specifications for connecting MSSI’s databases/systems that include citizen’s identification to the Unique ID system.


  1. Elicit and identify broad requirements and capture legal, organisational, and technical needs for linking of systems within the MSSI with the GoTL Unique ID system
  2. Clearly articulate and document business processes and user requirements from within MSSI for the systems identified as priorities, capturing both the theoretical steps / guidelines and user manuals, as well as the practical uses of systems, including by MSSI staff at decentralized levels
  3. Analyze the design of the selected MSSI systems, the extent to which they are compatible with the Unique ID system and identify solutions for interoperability, including data analysis and system layouts. Integrate revisions and finalize based on feedback received
  4. Communicate business requirements for linking systems within the MSSI with the Unique ID system to the technical teams and decision-makers within MSSI
  5. Draft guidelines for access to information and data exchange protocols with the Unique ID system, including revisions and finalization based on feedback received
  6. Analyze overall progress and remaining gaps in preparing MSSI for Unique ID, and document insights arising from the consultancy with regard to the specific needs of the vulnerable population that MSSI serves as pertains to the design and implementation of the Unique ID system.


  1. Report presenting the broad technical, organizational and legal needs for MSSI to link their systems with the Unique ID, including a description of the systems that contain personal information that MSSI currently uses or plans to use, any legal basis for these systems, and any vendor lock-in associated with a given system (month 1 & 2)
  2. In-depth report of MSSI business processes and user requirements (month 2 & 3)
  3. Report presenting solutions including data analysis and system layouts (month 4 & 5)
  4. Presentation of business requirements made to key technical and decision-making teams within MSSI (PPT and attendance list of meetings) - month 5
  5. Final guidelines for access to information and data exchange protocols (month 6)
  6. Final analytical report on progress made in preparing MSSI for Unique ID, remaining gaps and recommendations on addressing them, and any insights gathered in the course of the consultancy on making Unique ID work for the end-users of MSSI’ services, including vulnerable children, women, and persons living with disabilities (month 6)

Duration of Assignment: 6 months

To qualify as an advocate for every child you will have…

  • Bachelor degree in Management Information Systems, Business Analysis, ICT, or any other equivalent Business development related qualification
  • 3 years or more proven work experience as a Business Analyst and/or Systems Analyst
  • Certification/Qualification/Training in developing user/business requirements will be an asset
  • Experience with architecture, software development, and/or business process modelling methodologies
  • Experience translating functional requirements into technical requirements, and vice versa
  • Experience working in the public sector is advantageous

Skills and attributes
• Excellent presentation, communication (written and verbal), and IT skills
• Demonstrated analytical skills
• Problem-solving and strong communication skills
• Detail-oriented and capable of delivering a high level of accuracy
• Demonstrated project management skills

• Ability to proactively build and maintain good relationships with all stakeholders involved
• Strong motivation, excellent team player, and results-oriented.
• Desire to learn new technical issues, such as digital ID, quickly and deeply
• Fluency in Tetun is required
• Good command of English (written and verbal) is required
• Good working knowledge of Portuguese is advantageous

For every Child, you demonstrate UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


  • Interested candidates are requested to submit a cover letter, updated CV and a financial proposal through Consultants will be required to stipulate all-inclusive fees, including phone call and internet.
  • Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
  • Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

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