Vaga Servisu - Head of Programming I - CRS Timor-Leste



Job Title: Head of Programming I

Reports to:  Country Manager

Department:            Country Programming

Salary Grade: 11



About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


Job Summary

CRS Timor-Leste currently has a diverse portfolio of projects, including agriculture livelihoods (nutrition-sensitive agriculture, climate-smart agriculture, technical assistance for enhanced productivity), aquaculture, saving and internal lending communities (SILC), adolescent nutrition, climate change adaptation (CCA) , disaster risk reduction (DRR), and humanitarian response. Donors include United States Agency of International Development (USAID), USAID/Bureau of Humanitarian Assistance (BHA),  Australian Dept. of Foreign Affairs and Trade (DFAT), and Latter-Day Saints.


As a member of the Country Program (CP) Senior Management Team, you will provide strategic direction, leadership, and management of the CP’s programming to ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerableYour leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. As part of the Senior Management Team, you will proactively manage security and mitigate security risks.


This position will be based in Dili.


Roles and Key Responsibilities

  • In collaboration with the Country Manager for Timor-Leste provide strategic direction for the design of the CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.
  • Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.
  • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports. Contribute to developing staffing plans for projects and to the recruitment process of senior project staff.
  • In collaboration with the senior management team, develop and manage workforce planning strategy for Cambodia and Vietnam CP programming teams, including succession planning including for the Deputy Head of Programming.
  • Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
  • Coordinate with CP operations leads to ensure appropriate project budgeting and efficient use and stewardship of project material sources.
  • In coordination with resource mobilization staff oversee the business development cycle to ensure quality proposals per agency and donor standards.
  • Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools, and approaches.
  • Ensure technical assistance and capacity strengthening for project teams and partners in project management standards, including streamlining of safeguarding, protection, gender and equity into all program activities, and related MEAL, business development and operational activities Identify training opportunities, develop training curriculums, and deliver trainings.


Basic Qualifications

  • Master's Degree in International Development, International Relations or relevant field.
  • Minimum of five years of relevant field-based program management, at least three years of middle/senior management experience.
  • Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation.
  • Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience working with Church partners a plus
  • Experience in community development, community mobilization, or similar grassroots, self-help initiatives.
  • Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.
  • Experience with successful business development activities capturing public and/or private donor funding.


Preferred Qualifications

  • Excellent English writing skills.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Experience and abilities in capacity strengthening - developing curricula and facilitating trainings.
  • Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.


Knowledge, Skills, and Abilities

  • Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Team leadership abilities
  • Presentation and facilitation skills
  • Proactive, resourceful, solutions oriented and results oriented.


Required Languages - Fluency in written and spoken English required. Knowledge of written and spoken Tetun preferred or willingness to learn Tetun.


Travel - Must be willing and able to travel up to 30% of the time to field offices and to communities where CRS works. Due to time zone differences, periodic evening meetings will be expected.

Agency REDI Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff.  When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals.  These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Personal Accountability – consistently takes responsibilities for one’s own actions.
  • Acts with Integrity - consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
  • Builds and Maintains Trust - shows consistency between words and actions.
  • Collaborates with Others – works effectively in intercultural and diverse teams.
  • Open to Learn – seeks out experiences that may change perspective or provide an opportunity to learn new things.


Agency Leadership Competencies:

  • Lead Change – continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
  • Develops and Recognizes Others – builds the capacity of staff to reach their full potential and enhance team and agency performance.
  • Strategic Mindset – understands role in translating, communicating, and implementing agency strategy and team principles.


Supervisory Responsibilities: Deputy Head of Programming, Sub-Regional MEAL Manager, and 4 Project/Program Managers


Key Working Relationships:

Internal Timor-Leste: Country Manager, Sub-Regional Country Representative, Sub-Regional Business Development Specialists, Head of Operations, Head of Office, Finance Manager, Human Resources Officer, and Communications Officer.

External – ASIA & HQ: Deputy Regional Director- Program Quality, Regional Business Development Manager, Regional Technical Advisors, and HQ Departments/Technical Advisor


External: Key donors and government stakeholders, partner staff, consultants

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.


CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer


Suitable qualified female candidates are especially encouraged to apply.

Sent a cover letter, current CV, and professional references by email to CRS Timor-Leste HR at


Delivery by hand at CRS Dili Office at Rua Dom Boaventura Nu.12, Vera Cruz, Motael, Dili or

CRS Baucau Office at Avenida David Alex ’’Daitula’’Buibau, Baucau, and CRS Maliana Office at Avenida Martires da Patria Maravilha Holsa-Maliana 

Deadline: February 19th, 2024, at 5pm the latest.

Post a Comment