IT Assistant (Re-advertised) - Major Projects Secretariat (MPS)

JOB ADVERTISEMENT

I.                Vacant Position(s) at the Major Projects Secretariat (MPS)

No	Job Title	Reference No	Quantity Needed	Eligible to Apply
1	IT Assistant (Re-advertised)	RDTL-FI-SGP-2021-010	1	National Only

II.            Application Procedure

The application needs to be sent online to the email address: vaga@sgp.tl, no later than 17:00 hours Timor-Leste time, on Friday, 08^th of October, 2021.  Please address your application to the HR Section of the MPS. In the subject line, please write the name of the position you want to apply for, and your complete name, for example: IT Assistant_Joao Martins Belo

The application should include (a) A cover letter (b) A response to the selection criteria (c) A detailed résumé or CV, which includes the contact details of three professional references.

Please download a Form of the Response to the Selection Criteria at : https://tinyurl.com/yc4tohdo

Incomplete application will not be considered and only short-listed candidates will be contacted.

 

Terms of Reference

Position :  IT Assistant (1 Post) – Re-advertised

Reference : RDTL-FI-SGP-2021-002

Classification : Fixed-Terms Contract

Duration : One Year with 2 Months’ Probation Period (with the possibility of extension based on the performance assessment and the need)

Reports to : Head of IT, Procurement and Logistic Department, Coordinator of Administration and Information Technology

Directorate : Administration and Information Technology

 

I.             BACKGROUND

According to the Decree-Law No. 1/2016 of the General State Budget for 2016, the establishment of the Infrastructure Fund (IF) was approved to ensure the effectiveness and efficient implementation of strategic investments and infrastructure projects. The Major Project Secretariat (MPS) under the Ministry of Planning and Territory is an Autonomous Agency that is responsible for providing technical and administrative support to the Administrative Council of the Infrastructure Fund (CAFI), based on the Decree-Law No.13/2016. To perform its tasks and responsibilities, as specified in the IF Decree-Law, the MPS conducts the recruitment for IT Assistant position to support the daily operations of the IT tools and equipment such as computers, printers, MS Office applications, back-up data, necessary maintenances, and relevant tasks in IT Section.

 

II.          OBJECTIVES

The IT Assistant will work under the direct supervision of the Head of IT, Procurement and Logistic Department, under the Directorate of Administration and Information Technology. He or she will be dealing with daily IT-related works for the smooth utility of IT's tools and equipment, and ensure that all the IT-related issues faced by staff are solved effectively and efficiently.

 

III.       SCOPE OF WORKS

The IT Assistant shall undertake the following duties:

• Troubleshoots system and network problems, diagnosing and solving hardware or software faults and backing-up the MPS' database and staff's data regularly;
• Monitors and maintains computer system and networking;
• Assists to fix the end-users issues;
• Assists the front desk officer in input data;
• Maintains and report the  inventory  of IT and related equipment;
• Updates and Maintains the MPS website and improve the existing database;
• Assists to identify the system software suppliers, purchase prices, servicing/updating facilities, and conditions;
• Assists to prepare specifications for desktop computers, printers, scanners, LAN systems, etc. to optimize compatibility with the required capacity, operation, and usage of the database;
• Assists to identify the recommended hardware suppliers, purchase prices, servicing conditions, etc.;
• Assists to manage the document management system;
• Assists to prepare Standard Operating Procedure (SOP) and user manual for data input, system maintenance, system security, troubleshooting, backing-up, data retrieval, security, virus prevention;
• Ensures the confidentiality, integrity, and availability of LAN and data security, including user access to the computer system. Monitors and supports Inter-/Intra-net's functionality, security, and integrity;
• Assists in the installations, configurations, and maintenance of LAN, servers, desktops computers, printers, and other IT peripherals;
• Performs other related duties as attributed by the Head of IT, Procurement and Logistic Department, and the Coordinator of Administration and IT Directorate.

 

IV.             KEY DELIVERABLES

• Keep up to date all MPS desktop computer hardware and software, ensuring both comply with the appropriate requirements that meet the needs of MPS.
• Ensures a user-friendly comprehensive database system, which comprises hardware, software, and LAN that meets the need of all departments at MPS.
• Standard Operating Procedures and or/ user-manual for database management, data input, system maintenance, system security, troubleshooting, backing-up, data retrieval, security, virus prevention, and database user are created;
• Daily operations of IT equipment and tools are well-maintained.
• Website and database well improved

 

V.                SELECTION CRITERIA

Essential:

• First Degree in Information Technology or an equivalent discipline;
• Extensive skills and experiences in the areas of expertise defined above;
• Minimum relevant professional experience of two years in performing the above tasks;
• Excellent English language skills in both speaking and writing;
• Has good knowledge of MVC or Model template View such as  C#,  Django python  or node js and AngularJS
• Has Good team player and has good communication with all staff
• Has Good problem-solving skills in responding to the issues of IT office related equipment and tools

 

Desirable:

• The ability to speak and write in Portuguese, Tetun, or Bahasa Indonesia will be an advantage;
• Good at LAN and WAN
• Skill at HTML, CSS, Javascript, bootstrap  will be an advantage
• Readiness to work with other international/national staff within a multi-cultural environment.

 

VI.             PERFORMANCE EVALUATION

 

The performance of the IT Assistant will be assessed and evaluated by the Head of IT, Procurement and Logistic Department, and Coordinator of the Directorate of Administration and IT, using the Performance Appraisal System at the MPS.

There will be a probation period of two (2) months.