IT Manager - Similie Timor-Leste

 

Job Description

IT Manager

 

About Similie

Similie is a for-profit social enterprise that provides sustainable technology solutions to organisations through our software products, technical innovation, management training and consulting services. Our focus is to develop technologies and software to improve the livelihoods of people in emerging markets, by creating new and innovative ways to deliver services better through innovative use of tech. 

Based in one of the worlds youngest nations, Timor-leste, the application of our tech is applied to asset management, logistics, personnel management, natural disaster early warning systems and water supply monitoring. We are focused on harnessing the power of cloud computing, through our platform One, and data collection through our Ai IoT logger network connected to a range of different sensors. We use the latest software development approaches and are pushing into innovative ways to apply tech, such as AI. Our proprietary tech base is creative, home grown and fosters the development of young talent from across the region.

While tech is our thing, we don’t just deliver on technical innovative. We focus on the people who will use our solutions. Many of our projects take our partners through the entire digital transformation process, where we apply change management, and learning and skill development methodologies to achieve sustainable project outcomes.

Overview of Role

We are looking for an exceptional IT Manager who is motivated to lead a team of IT professionals in everything from cloud/local server deployments, IT networking, and hardware delivery, to create an engineering link to our cloud platform, One. This role will also support the growth of our IT services in which we offer world-class IT support for an ever expanding customer base. The IT manager will not only have the technical background to deliver on our promise of excellence to our clients, but also maintain the executive maturity required to drive this segment of our business. 

Description

The IT Manager will:

• Lead Similie’s Local IT Team and report to the CTO and Product Manager.
• Manage the IT Team’s work schedule, budgets, HR, and coordinate these activities with other Teams.
• Represent Similie to clients, including the delivery of product demos.
• Understand customer’s specific business needs and apply product knowledge to meet those needs. 
• Ensure quality of service by developing a detailed knowledge of technical specifications and service levels to meet client expectations.
• Lead the Tech Team’s contributions to IT consultancies and assessments.
• Work in an interdisciplinary environment with daily engagement with the IoT, Product and Dev, Project Management Teams, Business Development, and Senior Management at Similie.
• Train, guide and mentor employees and make sure that they promote Similie culture and values.
• Deliver technical requirements specifications for IT related projects.

The successful candidate must be able to demonstrate    

• An ability to solve problems creatively and independently, and to work collaboratively with others.
• Strong supervisory and leadership skills.
• An understanding of the tech development process, including Quality Assurance.  
• Advanced communication skills in all forms especially for the communication of advanced technical concepts. An ability to create mock-ups and prototypes is an advantage.
• A deep understanding of current technologies and industry best practice.
• An ability to drive the development of product features from design to implementation. 
• Experience in performing IT assessments or gap analyses and to report the results.
• Experience in performing IT assessments or gap analyses and to report the results.
• An ability to work in a multi-disciplinary team and to coordinate with project management tools.
• Experience in customer relationship management.
• Exceptional verbal and written communication in English is a must.

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Computer Information Systems, Software Engineering, or equivalent industry work experience.
• 5+ years of experience in one of the following fields: Software Development, Network Operation, Dev Ops, SWQA, or any other relevant IT experience.
• CISCO Certification is highly desirable.
• Proficient with version control systems (preferably Git).
• Solid understanding of databases and fluent in SQL.
• Solid understanding of SSH and Tunneling.
• Solid understanding of Docker.
• Experience working in Linux/Unix environment.
• Fluent in English.

You will join a young innovative company that is growing and making an impact. You will be part of a wider team, who contribute to the delivery of our technology solutions, each working to the central goal of creating and delivering functional, attractive and reliable digital environments for clients.

 

To submit an application:

1. Submit your Cover Letter and CV to: people@similie.org before 9:00AM Monday 6 of June 2022 (Dili time - GMT+9). 

Note:

1. Cover letter (max. 1 page) must summarise your skills and experience relevant to this role.
2. CV (max 3 pages) must clearly outline your experience relevant to this role. Your CV must include the contact details of three recent referees.
3. Only submissions that meet these requirements will be considered for interviews.
4. We will only respond to successful candidates because of the large number of submissions we receive.