Operations Manager - Mercy Corps

VACANCY ANNOUNCEMENT

OPERATIONS MANAGER

 

Our growing NGO is seeking to hire OPERATIONS MANAGER who will be responsible to ensure resources are planned and utilized towards effective program support. S/he is accountable for ensuring all procurement, administration, asset management, IT, fleet management, logistics, and facilities/office management functions for Mercy Corps in Timor-Leste are of the highest caliber, timely, and adhere to organizational, donor and government of Timor-Leste rules and regulations. Reporting to the Country Director, the Operations Manager is a key leadership role within the organization.

 

Based in Dili, a university degree in a related field is required. To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to multi-task, meet deadlines and process information in support of changing program activities to get important work done.

 

Operations Manager Responsibilities:

• Manage reliable and cost-effective operations and effective implementation of the strategies of Mercy Corps towards the right direction, including supervision of facilities & office management, information technology, procurement, asset management, fleet management and warehouse management.
• Ensures compliance requirements of Mercy Corps and rules and regulations of applicable donors

• Ensures any registrations, leases, contract, insurance, etc. are continuously tracked and their status communicated to the CD; S/he ensures no unintended gaps in coverage occur.
• Ensures effective and timely oversight of all aspects of inventory management, including primary and secondary logistics and transportation, warehousing and similar storage management, stock control and detailed record keeping and reporting.
• Ensures all facilities, offices, equipment, and other assets are well looked after, always accounted for, kept in excellent working order, and when any issues are found, s/he ensures they are reported and resolved in a timely and effective manner.
• Full compliance of operations with all Mercy Corps Global policies including Procurement and Logistics, Fleet Management, Field Asset and Warehouse management procedures and processes. 
• Provide strategic, technical, and managerial leadership in implementation of Global Procurement and Logistics in the country program. 
• Exercising oversight over procurement processes and logistics ensuring compliance with Mercy Corps procurement policies and procedures as well donor rules and regulations. 
• Ensures all members of the Operations Team are continuously trained, understand and adhere to relevant published organizational, donor and government rules and regulations and adapts or develops new trainings, systems, tools, and templates when pertinent solutions are required but do not readily exist.
• Fulfill responsibilities of security focal person, including but not limited to: identify and analyze potential risks and vulnerabilities to the organization, its staff and partners and propose mitigation measures, ensure Security Management Plan is updated regularly, provide security briefings to new staff and visitors, and represent MCTL for INGO security forum

 

Operations Manager Requirements:

• University degree in a relevant field.
• Minimum of 3 years senior management experience in operations, administration, and procurement in the INGO sector.

• Experience managing administration, procurement, logistic, and/or warehouse systems.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with colleagues in a diversified working environment
• Excellent verbal and written communication in English and Tetum required
• Skills in managing, organizing, planning, and implementing tasks under pressure of frequent and tight schedules. 
• Strong ability to apply good judgment and decision- making skills
• Demonstrated analytical and problem -solving skills in handling management and coordination issues at country program level. 
• Demonstrate leadership working both independently and cooperatively in team members

 

Who is Mercy Corps?

Mercy Corps is a leading global organization powered by the belief that a better world is possible.  In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

 

Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks and promote sustainable change by supporting community-led and market-driven initiatives. 

 

Diversity is powerful. To achieve transformational change, we seek out team members with different origins, beliefs, backgrounds, and ways of thinking. Diversity helps us unlock complexity.  

 

WOMEN ARE ENCOURAGED TO APPLY.

 

To view the full Position Description for this vacancy, click Here: FULL POSITION DESCRIPTION  

Interested applicants should send their CV and cover letter to: timorleste-hr@mercycorps.org.  

 

Only shortlisted candidates will be contacted

 

Mercy Corps is committed to the community members we work with and the beneficiaries we serve. As part of this commitment, Mercy Corps has zero-tolerance for violations of our Code of Conduct (Sexual Abuse of Beneficiaries and Community Members (PSEA), Anti-Trafficking Policy, Child Safeguarding Policy, Mercy Corps Ethics Complaint, and Whistleblower Policy, Sexual Misconduct in the Workplace Policy, Discrimination, Harassment and Bullying Policy, and Anti-Fraud and Corruption).  

 

Applicants are required to sign HIRING COMPLIANCE FORM  and submit together with CV and application letter to Mercy Corps email address.

 

Closing Date: 23 August 2021