Vaga Servisu - ICT Officer - Similie

Job Description

ICT Officer

 

 

About Similie

Similie is a for-profit social enterprise that provides sustainable technology solutions to organisations through our software products, technical innovation, management training and consulting services. Our focus is to develop technologies and software to improve the livelihoods of people in emerging markets, by creating new and innovative ways to deliver services better through innovative use of tech.

 

Based in one of the worlds youngest nations, Timor-Leste, the application of our tech is applied to asset management, logistics, personnel management, natural disaster early warning systems and water supply monitoring. We are focused on harnessing the power of cloud computing, through our platform One, and data collection through our Ai IoT logger network connected to a range of different sensors. We use the latest software development approaches and are pushing into innovative ways to apply tech, such as AI. Our proprietary tech base is creative, home ground and fosters the development of young talent from across the region.

 

While tech is our thing, we don’t just deliver an innovative tech base, we have a strong focus on the people who will use our tech. Many of our projects take our partners through the entire digital transformation process, where we apply change management, and learning and skill development methodologies to achieve sustainable project outcomes.

 

Overview of Role

We are looking for an ICT Officer who is motivated by everything tech. The ICT Officer will be responsible for providing technical support, maintenance and troubleshooting of the Similie’s and its costumers information and communication technology infrastructure. This role requires an individual with strong technical skills in hardware, software, and network administration and management.

 

Responsibilities

 

• Ensure a high degree of software Quality Assurance through bug tracking.
• Work with IoT, Product and Dev team members to drive product features from the design phase.
• Install, configure and maintain hardware and software, including servers, workstations, printers, scanners, Ubiquiti devices and VSAT Equipment within Similie’s office and its projects.
• Monitor and manage the organization's network and internet connectivity, ensuring that it is secure and functioning at optimum levels.
• Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
• Provide technical support and training to staff on the use of ICT equipment and software.
• Keep up-to-date with new technologies and make recommendations to the IT Manager on how they can be leveraged to improve the organization's operations.
• Work with external service providers to maintain and support the organization's ICT infrastructure and customers.
• Perform other duties as assigned by the IT Manager.

 

 

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Computer Information Systems, Software Engineering, or equivalent industry work experience.
• 3 – 5 years of experience in one of the following fields: Software Development, Network Operation, Dev Ops, SWQA or any other relevant IT experience
• Experience in technical support for installation, configuration, troubleshooting of VSAT networks and equipment.
• Good understanding of satellite communication systems and protocols.
• Knowledge of routing and switching technologies, firewalls, and VPNs.

 

You will join a young innovative company that is growing and making an impact. You will be part of a wider team, who contribute to the delivery of our technology solutions, each working to the central goal of creating and delivering functional, attractive and reliable digital environments for clients.

 

 

To submit an application:

1. Submit your Cover Letter and CV to:  people@similie.org before 9:00AM Friday 10 of March 2023 (Dili time - GMT+9).
   

 

Note:

1. Cover letter (max. 1 page) must summarise your skills and experience relevant to this role.
   
2. CV (max 3 pages) must clearly outline your experience relevant to this role. Your CV must include the contact details of three recent referees.
   
3. Only submissions that meet these requirements will be considered for interviews.
   
4. We will only respond to successful candidates because of the large number of submissions we receive.

 

Download Job Description