Job Title
Reports To : Country Manager
Location
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Background
Established in 1979, CRS Timor-Leste maintains a diverse portfolio of projects, spanning agriculture livelihoods (nutrition-sensitive agriculture, climate-smart agriculture, technical assistance for enhanced productivity), peace- building, microfinance, disaster risk reduction (DRR), and humanitarian response. The country program operates out of two main offices located in Dili and Baucau and is committed to collaborating with our strong network of church partners, national and subnational government agencies, and secular NGOs throughout the country. Current donors include United States Agency for International Development (USAID)/ Bureau for Humanitarian Assistance (BHA), Global Fund, the Margaret A. Cargill Foundation, the Australian Department of Foreign Affairs and Trade, UN Women and the Latter-Day Saints Church.
Job Summary:
You will manage and/or coordinate the majority of the following operational functions -Human Resources (HR), Logistics, Procurement, Administration, Fleet, Information and Communication Technology (ICT) and Audit - in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will promote stewardship of resources, help ensure principled compliance, proactively identify risk issues, and under supervision lead operational improvements.
Job Responsibilities:
- Manage or coordinate operations functions – systems, processes and staffing – that meet CRS’ standards, donor requirements, and local regulations and support high-quality programming. Collaborate with programming leads to ensure appropriate project expenditures in line with financial plans and proper stewardship of material sources.
- Coordinate and monitor day-to-day operations to ensure support services are delivered with high-quality in an efficient manner. Identify and help address challenges that affect the proper stewardship and optimal utilization of program assets and resources (financial, human, and material). Proactively manage security and mitigate security risks.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity for successful support of high quality programming.
- Provide guidance of internal processes for approving expenses, monitoring spending, and making budget adjustments in line with operational and programmatic needs and with donor requirements.
- Contribute to effective staffing of CP needs and adherence to HR systems, policies and practices that support a high-performance culture, staff development and retention. Help assure quality personnel administration and a work environment that truly reflects the agency’s guiding principles.
- Coordinate compliance with agency and donor requirements and local laws and regulations through periodic systems checks, review and assessment of operations policies and procedures. Coordinate response to issues that emerge from internal and external audits and provide guidance to implement improvements.
- Help maintain the proper conditions for learning - a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Identify capacity strengthening needs and provide guidance for project teams and partners, which includes cross-departmental learning.
Typical Background, Experience & Requirements:
Education and Experience
- Bachelor’s Degree in Business Administration, Finance, Accounting, or other relevant field. Masters preferred.
- Minimum of 5 years work experience in finance, human resources, logistics, or administration officer/support level position with progressive responsibilities.
- Additional education may substitute for some experience; additional experience may substitute for some education.
- Management experience a plus. Experience with an NGO preferred.
- Understanding of financial systems, including budgeting and budget/expense analysis experience preferred. Knowledge of SunSystems and Vision accounting software or similar financial reporting software a plus.
- Knowledge of multiple public donors’ regulations, including USAID, Global Fund and DFAT a plus.
- Staff management experience and abilities that are conducive to a learning environment a preferred.
- Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.
Personal Skills
- Good strategic, analytical, systems thinking, and problem-solving skills and ability to make sound judgment and decisions.
- Good relations management abilities. Ability to work collaboratively
- Ethical conduct in accordance with recognized professional and organizational codes of ethics
- Proactive, resourceful, solutions-oriented and results-oriented
Key Working Relationships:
- Supervisory: Procurement Officer, ICT Officer, Administration Officer, HR Officer
- Internal: Baucau Officer Manager, DRD MQ
- External: Vendors, Implementing Partners
Agency-wide Competencies (for all CRS Staff):
- These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Trusting Relationships
- Professional Growth
- Partnership
- Accountability
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex, disability status, or any other characteristic. CRS is committed to building a culturally diverse agency and strongly encourages women, individuals with disabilities, and minority candidates to apply.
CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, human trafficking everywhere and at all times. I, the applicant, accept these requirements as part of my job application.
HOW TO APPLY
Suitable qualified female candidates are especially encouraged to apply.
Sent a cover letter, current CV and professional references by email to CRS Timor-Leste HR at recruitmenthrtl@crs.org
or
Delivery by hand at CRS Dili Office at Rua Dom Boaventura Nu.12, Vera Cruz, Motael, Dili or
CRS Baucau Office at Rua Samadigar Buibau, Baucau
Deadline : 21 January 2025 at 5pm the latest.
Only Short-Listed Applicants will be contacted
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